Unbiased Analysis of Today's Healthcare Issues

Using the Hawthorne Effect to explain Patient Satisfaction and Quality:

“When regulators or policy makers succeed in improving the quality of care provided by some doctors, do patients even notice and/or care?” This is the question which Kenneth L. Leonard attempts to answer. Davies and Ware (1988) do state that patient satisfaction is correlated with average quality levels. One problem with most studies is that […]

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