Consumer Satisfaction with Healthcare Websites

ForeSee released a study showing which kinds of healthcare-oriented websites do the best job satisfying customers. Their results show health insurance websites have dismal customer satisfaction compared to other kinds of healthcare sites (such as pharmaceutical sites, hospital websites, health information sites, etc.). A summary of the overall customer satisfaction rates are below. Health Information…

Why do we die?

What factors predict how long we live?  What are the best ways to forestall death? The determinants of premature death are 40% behavoiral, 30% genetic, but only 10% medical care.  It is important to remember that medical care and health are far from synonomous.

Bad economy may be good for your health

While your wallet may be a little lighter and your 401(k) may have taken a beating, the economic downturn may actually improve your health. The N.Y. Times reports that “people tend not to take care of themselves in boom times — drinking too much (especially before driving), dining on fat-laden restaurant meals and skipping exercise…

Poverty and Health in Developing Countries

Abhijit Banerjee and Esther Duflo find that for rural households, the probability that the mother is alive is 36 percentage points higher if the family has a daily per capita expenditures (DPCE) of $6 to $10 versus a DCPE of $1 to $2.  Using a panel data set specification, the authors also find that adults…

Can poverty improve health?

A recent paper by Franco et al. (2007) claims that increased poverty may improve health (see also NPR’s Marketplace report). How is this possible? Lower income reduces excess food as well as cigarette consumption.  Further, poverty makes public transportation less affordable and individuals may substitute walking for taking the bus.  The authors study Cuba’s experience…