Unbiased Analysis of Today's Healthcare Issues

Patient Reported Quality

Should doctors financial incentives be tied to patient perceptions of quality?  Some physicians are reluctant for this to happen.  Paula Chatterjee and co-authors, however, argue that patient satisfaction should play a role in how incentives tied to value-based care are measured. Although I do not disagree with Chatterjee, it is not clear how patient perceptions of […]

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Using the Hawthorne Effect to explain Patient Satisfaction and Quality:

“When regulators or policy makers succeed in improving the quality of care provided by some doctors, do patients even notice and/or care?” This is the question which Kenneth L. Leonard attempts to answer. Davies and Ware (1988) do state that patient satisfaction is correlated with average quality levels. One problem with most studies is that […]

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